Example CATI projects

SFEDI
- Small Firms Development Survey

Major survey of 2,600 small businesses across the UK  for the Small Firms Development Initiative – which examined manager/owner views on their own business skills development - 2007-8


MG Rover Task Force
- Longitudinal Study

Three waves of telephone interviews involving over 1,800 interviews to track destinations of former workers and evaluate the impact of intervention following the closure of the Longbridge plant in 2005 - 2005-6


Highlands and Islands Enterprise
- Caithness Retail Study

Survey of retailers in the far north of Scotland to inform Vector’s strategic study of town centre development in Wick and Thurso. Study also included a series of case studies and face to face interviews with residents and shoppers - Autumn 2007


Metro (West Yorkshire PTE)
-
Public transport usage and attitudes survey

Three year contract to provide tracking data of public behaviour and attitudes towards public transport across West Yorkshire - 2007 to 2009


GO Skills (and Skills For Logistics)

Survey of haulage and bus/coach employers to explore preparedness for compulsory Driver Certificate of Professional Competence
- Winter 2007-8

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It's all about listening!

Telephone research the right way with Vector Call Systems CATI market research platform - managed by personnel with the highest levels of expertise and designed to outperform and deliver.

We operate a professional and intelligent environment for all sectors of industry, business and the public sector providing accurate data and insightful approaches for your campaign! And VCS is supported by an innovative full service research function.  For more information call us now ... we're ready to listen!

Quality controlled

Vector Research has a detailed quality manual based upon BS 7911 – which includes procedures for recording interviews, staff induction and briefing, and questionnaire piloting. We are now seeking accreditation to ISO 20252.

In a full service setting

VCS is housed within the offices of partner organisation
Vector Research Limited - one of the UKs most innovative research agencies where the company provides:

  • full research design and management services
  • face to face fieldwork services
  • data analysis
  • extensive qualitative research experience
  • reporting and presentation

Cost effective

Vector rewards its telephone staff more generously than any of our competitors. Yet we produce cost effective outputs due to the quality of our recruits, the motivation of incentivised pay and close monitoring. Just ask some of the satisfied customers on this page!

Creativity

VCS and Vector Research staff have decades of experience in research design and specifically questionnaire design in a host of social and marketing settings. We can offer innovative and creative insightful approaches where necessary to supplement our effective and efficient mainstream services.

Ethics

We pride ourselves in our commitment to confidential public and business research ensuring our robust systems deliver high quality ethically-based surveys and analysis.

VCS Management

VCS is managed by experienced practitioners with extensive client side and research expertise across a range of sectors and disciplines. Our aim is to operate in a professional and intelligent environment ensuring effective data gathering for the benefit of all our clients.

If you would like further information on Vector services, client references or an informal discussion, please don't hesitate to get in touch:

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Email: info@vector-research.net

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